Terms of Service & SMS Communications


Owner and Data Controller

Fletcher Dental Care

12737 Bel-red Road, Bellevue, WA 98005, US


Owner contact email:

info@fletcherdentalcare.com


1. Acceptance of Terms


By using Fletcher Dental Care’s services, including signing up for or engaging in text message communications, you expressly consent to the collection, use, and sharing of your personal information as described in our Privacy Policy. You acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy, including provisions related to data collection, communication, and security.

Your continued use of our services constitutes your ongoing acceptance of these terms.


2. Consent to Receive Text Messages


By subscribing to Fletcher Dental Care’s text messaging services, you consent to receive transactional, informational, and promotional text messages related to our dental services, appointment reminders, office updates, billing notifications, and special offers.


Message frequency may vary but typically will not exceed up to 5 messages per week


Message and data rates may apply


Consent to receive text messages is not a condition of receiving dental care


3. Opt-Out Instructions


You may opt out of receiving promotional text messages at any time by replying “STOP” or “UNSUBSCRIBE” to any message you receive from us.

Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related or transactional communications, such as appointment reminders or billing notifications.


4. Text Message Delivery Disclaimer


Fletcher Dental Care is not responsible for any delays, failures in delivery, or other issues related to the transmission or receipt of text messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

By using our SMS services, you acknowledge and agree that Fletcher Dental Care will not be liable for any damages, losses, or injuries arising from or related to the use of, or failure to receive, text messages, including delays, non-delivery, or technical issues. All SMS services are provided on an “as-is” basis without warranties of any kind, express or implied.


5. Data Collection and Use


Fletcher Dental Care collects personal information when you interact with our services, including when you schedule appointments, receive treatment, communicate with us, or subscribe to text message communications.

The types of information we may collect include:

  • Name
  • Contact details (phone number, email)
  • Appointment and billing information
  • Payment details
  • Any other information you voluntarily provide


We use this information to:

  • Provide and manage dental services
  • Process transactions
  • Communicate with you
  • Improve our services
  • Comply with legal and regulatory obligations


6. Information Sharing


Your personal information may be shared with trusted third-party service providers solely for the purpose of operating our business and delivering services to you (such as appointment reminder systems or payment processors).

Fletcher Dental Care does not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent, unless required by law.


7. Data Security


Fletcher Dental Care takes the security of your personal information very seriously. We implement industry-standard safeguards, including encryption, secure servers, and ongoing system monitoring, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the Internet or mobile networks can be guaranteed to be 100% secure. By using our services, you acknowledge and accept this risk.


Latest update:   December 19, 2025